Shipping Information

Your Satisfaction is Our Priority

At Velvoza, we know the excitement of waiting for a package to arrive—it’s like unwrapping a little piece of joy. That’s why we take great care in crafting each product just for you, ensuring it’s delivered promptly and with the highest quality. While our standard shipping timeframe is 5-10 business days, we always aim to get your order to you even sooner whenever possible.

Why Shipping May Take 5-10 Days

  • Made Just for You: Every Velvoza item is custom-made on demand. This means we start creating your product after you place your order, ensuring it’s fresh, unique, and tailored just for you. This process takes a little time, but it allows us to focus on quality while reducing waste as part of our commitment to sustainability.

  • Reliable Shipping Partners: We work with trusted fulfillment teams to ensure your orders are handled with care and shipped as efficiently as possible. Delivery times may vary depending on your location, but rest assured we stay on top of things to minimize delays and keep you updated along the way.

Where We Ship

US Territories including:
P.O. Boxes
All US Military bases, APO/FPO
American Samoa, Guam, Puerto Rico,
and the U.S. Virgin Islands

No matter where you are, we’re committed to getting your Velvoza products to you quickly and reliably.

Why You Can Trust Velvoza

Secure Shopping: Your payment details are always safe with us, thanks to encrypted and secure processing methods.

Stay in the Loop: Once your order ships, you’ll get tracking updates to follow your package every step of the way.

Support When You Need It: Have a question or concern? Our friendly customer service team is here to help. From inquiries about your order to post-delivery feedback, we’re with you every step of the way.

We appreciate your patience as we carefully craft your order. Many customers receive their items even sooner than expected, but rest assured we never compromise on quality.

If you need assistance or have any questions, feel free to reach out to us at velvoza@gmail.com. We’re here to make sure your Velvoza experience is smooth, enjoyable, and unforgettable.